Friday, 18 May 2007

Current Hero


Hero

Vodacom

From my experience the fastest mobile broadband speeds. And all of this at the lowest prices.
Problems:
1) My data contract expires, I already have a Vodafone Mobile Connect Card and don’t want another one or USB modem. Come on I don’t even have a desktop computer. I just want a contract that gives no freebies, but a lower price.

2) My normal talk contract expires. I do want a new phone. Why cant you make it a more pleasant experience and create a special kind of "money" that can be used to buy my free phone or all the other "freebies" you currently include. E.g. With my Talk 1000 I get 1000 "Yebo Bucks" which I can trade in for, a new phone of 750 "Yebo Bucks", DVD player of 150 "Yebo Bucks" and a price reduction with the remaining 100 "Yebo Bucks". That way the consumer get what he wants. My mum can get her a new TV and a mini quad bike, while my father uses all of his for a price reduction.

3) It takes ages for new phones to be available.

That L word

MTN
Well done you've conquered Africa and beyond, but you’re still no match for Vodacom service and price wise. Your service is pathetic; your HSDPA is slower than someone sticking to the speed limit. And please tell the people at your call centre drop the YELLO!, your speaking to ... Be professional

Hope:
Was first to launch HSDPA, but it was such a mess up. It was launched but none of your employees or reps had information about it.

Reduced the prices of data before Vodacom.


If I am not mistaken you were the first to offer reduced rates on your premium packages.

And you give much better phones for free on a similar package level than Vodacom.

You are still the best competitor around.

Not even talking about
Virgin Mobile
Not much to complain about, but your piggy backing on the worse network
Best call centre, and no I don't have a sexy voice.
Just be more professional.

Cell C
Started out excellent, you were a trend setter. I still remember your first ads, the packaging of your first starter packs.
But then you lost it.
Your service is pathetic, really pathetic. Spend more on teaching your staff, but first you have to fire the current ones and get ones that is actually capable of doing what is required from them.

And do you really think that people will prefer EDGE to HSDPA, for roughly the same amount?

Go find your soul again, be stylish. Drop the children’s writing and drawings.

Thursday, 17 May 2007

"Loop Speel."

Hope this blog will make it a better place.

So that everyone will have more time to "loop speel".