You cannot complain about the service, for there is none

Something that gets to me and pisses me off a lot is the horrible manner in which employees treats in South Africa. And I have to come clean, but the majority of the employees who abuse their customers is mostly the black employees.

At Woolworths, except for the long lines at the till and always being out of stock at their food section I was treated terribly by one of their employees. I asked them to put a jersey aside for me and told them that I will come and pick it up in two days time. On the second day I went there and asked for it no one knew where it was, after about half an hour of waiting it turned out that it was sold. So when I asked the guy who were suppose to keep it, he first tried the typical African reaction of it was not my responsibility. So I asked him why not, in a polite manner, at that moment he started to raise his voice at me and basically told me I don't know anything. So I asked him to check on the system if they might have one in stock, he argued with me again. Then I asked him for his manager, he told me that the manager was not there, when I asked him for his supervisor, he went to the till to check on the system.
When we got at the system it turned out that the system is not updated in real time. So their branch still had two in stock, but none can be found.
I asked him if he can check if any other branches have the jerseys in stock, he started arguing again. By that time a white female employee walked passed and saw what is happening so she asked me if she could help.
5 Minutes later I was asked an apology for the black guy have done (loosing my jersey and raising his voice at me), got an update of which branches might stock it, got one set aside for me in a branch 50km from me.
So I still had to travel 100km to get the jersey, but I got it.

At the same Woolworths branch, there is two separate lines for baskets and trolleys. That day I had a basket and after waiting in the queue long enough to read two articles in the Men's Health I got to the front. Normally they use the last till of the trolley line to serve the basket customers, so like the lady who was two place s ion front of me I went on to the till in the "trolley lane" when it opened. I started unloading my groceries then I realized that the cashier is not doing anything. When I looked up she crossed her arms stayed quiet for about 10 seconds in which I got a death stare, then she told me she is not helping me since I am in the wrong queue (you helped the lady just now who was also in my queue). So I had to pack up all my goods while she kept starring at me and move to another till.

At Steers, the lady operating the till pointed at us then frowned and told us to move to another position in an extremely rude manner, not even asking please and using a terrible tone.

Most South African restaurants have which is part of a chain is also very dirty. Notable exceptions is MacDonald's and KFC. Steers is the worse offender and John Dory's and Cafe Bugatti is close on its heals.

At Pick 'n Pay at the tills is sounds like you are in the middle of an tea party. The way in which the cashier and the packer talk to one another is really compromising on the service they deliver. And they are on a permanent go slow, at least the waiting time at their tills is much short or non-existent.

At Mr. Price Home they act like government always sending you to the next person without even walking with you.

At Levi's well that was just terrible, you enter the store and 3 people start to stare at you as if you are a criminal. At the same moment you are bombarded by loud music (and they were constantly swearing in song which they played when I was in the store ). After that you want to run away, but realize that you can't for you need to get a new pair of jeans. So one start to browse. Then choose what you like and move on the the fitting rooms and realize that the one you chose is not the right size so one have to get out of the jeans you have on, put on your own pants, leave the fitting room and go back to search for the correct size. By now the people who stared at you a few minutes ago forgot about your existence and carried with their normal conversation, before you the customer so rudely interrupted them by walking into their store. So eventually you find the correct size then someone would shout from the other side of the store: "Youra'igt!" (More like saying than asking, thus th e absence of the question mark). You lie and tell them that you are fine, not wanting to get anymore stares, put the jeans in your hand back and leave the store.

Okay, enough moaning for one day.

At Meltz, I got exceptional service which was really unexpected. Well done guys!

Well and then there are the regulars (in no particular order) like Sport Scene, Diesel, Polo, The Body Shop, Vodacom 4U (Not Vodashop), CNA, Edgars, Primi and Puma who we all came to know for their good service